System Support Center Coordinator

REF: SSCCK
Minimum of 3 years in coordination position in a technological sector.

Primary Responsibility: Coordinate the activities of the system support center to comply with the contractual SLAs for products in operation.

Responsibilities: 1) Coordination the activities of the System Support Center to comply with all contractual SLA obligations meet the agreed KPs to avoid penalties. 2) Responsible for change and configuration management of the systems in production. 3) Monitor and Report contractual KPIs and organize counter measures in case of deviation. 4) Manage Ticket systems and other tools used for operational purposes. Main Customer contact incidents, change and operational issues in general. 5) Manage all personnel aspects of the employees in charge.

Formal Education: University Degree in System Analysis or Engineering
Oral and Written English. (business and technical)

Empresa: Gnetworks

Sitio Web: www.gnetworks.com.ar

Condiciones de Trabajo

Tipo de Contratación: Relacion de Dependencia

Periodo de Contratación: Indefinido

Fecha de Inicio: a convenir

Salario Ofrecido: a convenir

Lugar de Trabajo: Argentina - Capital Federal - Nuñez

Información Adicional del Aviso

Categoría del Aviso: Indistinto

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